Privacy Policy.

Effective Date: June 10, 2020 – Updated February 15, 2023

We, Ahoiii Entertainment UG, respect the privacy of all individuals who use our mobile applications from the Apple App Store and/or the Google Play Store (hereinafter “App”). Therefore, we would like to inform you about how we use your personal data (this is all data that can be personally identified with you, e.g., name, address, email address, user behavior).

You are encouraged to read this Privacy Policy so that you understand how we use your personal data. This Privacy Policy governs the use of your personal data by us, Ahoiii Entertainment UG (“Company,” “we,” “us,” or “our”), through or in connection with our apps and websites and all sub-sites. Other websites and portals operated by us may have privacy policies that differ from this Privacy Policy. Please inform yourself accordingly.

Fiete was founded with the goal of improving access to quality education for children worldwide. We are committed to providing an educational, entertaining, and safe service for children and parents that meets the highest standards.

By downloading, accessing, and using our app, you expressly consent to our collection, use, and disclosure of the data you provide as described in this Privacy Policy. We comply with all applicable data security and privacy laws, including applicable EU data protection regulations. We treat your personal information confidentially and in accordance with legal requirements.

1. Contact Information

a) Name and contact details of the controller The controller responsible for data collection, processing, and use (“data processing”) within the meaning of the General Data Protection Regulation (GDPR) is: Ahoiii Entertainment UG, Gilbachstrasse 24, 50762 Cologne, support@ahoiii.com, Tel: +49 221 16910781

b) Data processing when contacting us 1. When you contact us by email or via a contact form, the data you provide (your email address, your name, and your telephone number, if applicable) will be stored by us in order to answer your questions. We will delete the data collected in this context once storage is no longer required or restrict processing if statutory retention periods apply.

c) Contact form (if applicable): If you use a contact form in our app to send us an inquiry, we require the following information: email address, name, telephone number, and company. Before sending your request, we require your consent to process the transmitted data in accordance with Art. 6 (1) (a) GDPR. Your request, including all personal data resulting from it (e.g. IP address, name, request), will be stored and processed by us for the purpose of processing your request. The data we collect will only be used to answer the request. We will delete the data collected in this context once storage is no longer required or restrict processing if statutory retention periods apply.

d) Data processing when contacting us 2. When using our app, we need your email address so that you can create a user account to use the app. We may use your email address to contact you. This could include contact for advertising purposes or to conduct a satisfaction survey. Contact will only relate to our own products, and your data will not be passed on to third parties for advertising purposes. By checking the box in the app, we receive your consent to process the transmitted data in accordance with Art. 6 (1) (a) GDPR. The resulting personal data (email address, name) will be stored and processed by us for the purpose of processing. Your consent can be withdrawn at any time.

e) Other: If we use contracted service providers for individual functions of our offering or would like to use your data for advertising purposes, we will inform you in detail about the respective processes below. We will also state the defined criteria for the storage period.

2. General information on data processing

We are responsible for the data processing that occurs as part of the use of this app. Our employees have been obliged to maintain the confidentiality of personal data and have also been made aware of the particular importance of data protection.

You can permanently and at any time unsubscribe from this privacy policy at any time.

You can access, print, or download the app at https://www.ahoiii.com/datenschutzerklaerung/.

Scope of processing of personal data

Using the app requires the processing of various information.

Legal basis for processing personal data

This processing of your personal data is based on various legal bases. These are presented in abstract terms below.

Performance of a contract or implementation of pre-contractual measures (Art. 6 (1) b)/Section 26 of the New Federal Data Protection Act):

Processing only takes place to the extent necessary for the exercise and fulfillment of the rights and obligations arising from the contract. Unless expressly stated otherwise, we only process data to this extent.

Legitimate interest (Art. 6 (1) f)):

Processing takes place if we have a legitimate interest and no conflicting overriding interests on your part are apparent. The specific interest is explained in this privacy policy as part of the processing description.

Consent (Art. 6 (1) a)):

Processing will take place if you have expressly consented to it and provided transparent information about the type and scope of data processing. You can revoke your consent at any time. However, this will not affect any processing carried out up to that point.

Legal Obligation (Art. 6 (1) c)):

Processing will take place if it is necessary to fulfill German or European legal obligations.

3. Data Deletion and Storage Period

We will delete your personal data as soon as the legal basis for its processing no longer applies and there are no statutory retention periods. A retention period may apply if this is regulated by European or national legislators in regulations, laws, or other provisions to which we are subject.

4. Right to Object and Removal

Wherever data processing is carried out based on your consent or a legitimate interest on our part, you have the right to object to the processing at any time. You can contact support@ahoiii.com to exercise your right of withdrawal. If you object to processing based on our legitimate interest, we may nevertheless continue processing if we can demonstrate compelling legitimate grounds for processing that override your interests, rights, and freedoms.

5. Amendments to this Privacy Policy

We reserve the right to amend this Privacy Policy at any time in compliance with legal requirements.

6. Your Rights

If we process your personal data, you are a data subject within the meaning of Art. 4 (1) GDPR. Therefore, you have the following rights with regard to your personal data:

Right to information pursuant to Art. 15 GDPR,

Right to rectification or erasure pursuant to Art. 16 and Art. 17 GDPR,

Right to restriction of processing pursuant to Art. 18 GDPR,

Right to object to processing pursuant to Art. 21 GDPR,

Right to data portability pursuant to Art. 20 GDPR,

Right to withdraw your consent to data protection pursuant to Art. 7 (3) GDPR.

As a user of our website and app, you are not subject to automated decision-making within the meaning of Art. 22 GDPR. If you do not agree with the way we process your data, please contact us at support@ahoiii.com. Furthermore, pursuant to Art. 77 GDPR, you have the right to lodge a complaint with the supervisory authority responsible for you and your concerns in the vicinity of your place of residence.

7. Collection of personal data when using our app

a) Collection of personal data

When you download the mobile app, the required information is transferred to the App Store (Apple) or Play Store (Google). We have no influence on this data collection and are not responsible for it. We only process the data to the extent necessary to download the mobile app to your mobile device.

If you want to use the full scope of our app, you must register as a user. To do so, you have the option of setting up a user account with us. This serves the purpose of giving you access to our service, improving our product, and developing new products.

If you would like to set up a password-protected user account with us, we require the following information from you:

a valid email address

player name (this does not have to be your real name. It can be changed in the app at any time)

year of birth (“Parental Gate” is not saved)

In addition, you may be required to provide a password of your choice to set up a user account. This password will be sent along with your email address.

This password, along with your username, allows you to access your user account. You can view and edit your stored data in your user account at any time.

When you use the mobile app, we collect the personal data described below to enable the use of its features. If you would like to use our mobile app, we collect the following data, which is technically necessary for us to offer you the features of our mobile app and to ensure stability and security (the legal basis is Art. 6 (1) (b) GDPR):

User identification (e.g., an account ID)

IP address

Date and time of requests

Content of the request (specific page view or activity)

Access status/HTTP status code

Amount of data transferred in each case

Language (so-called locale)

Device identification and information

Operating system and version

We may also collect the following data when redirected to the app to enable users to use it conveniently:

Website from which the app was redirected (referrer)

Request parameters (e.g., authentication code or campaign IDs)

Usage data generated when using the app (e.g., app sessions, session duration, app interactions, badges won, points collected) performed exercises) are not collected by us and remain solely on the respective device.

Your personal data is processed at your request and is necessary according to Art. 6 (1) (b) GDPR for the aforementioned purposes for the use of our products and thus for the fulfillment of the contract and pre-contractual measures, or due to legitimate interests according to Art. 6 (1) (f) GDPR, which are always balanced against your interests.

The personal data collected by this app will be stored until you request us to delete it, revoke your consent to storage, or the purpose for storing the data no longer applies, unless we are obliged to store it for a longer period according to Art. 6 (1) (c) GDPR due to retention and documentation obligations under tax and commercial law (from the German Commercial Code, the German Criminal Code, or the German Fiscal Code) or you have consented to longer storage according to Art. 6 (1) (a) GDPR. This is subject to deviating or more specific information within this privacy policy.

b) Objection or revocation of the processing of your data.

If you have given your consent to the processing of your data, you can revoke it at any time. Such revocation affects the legality of the processing of your personal data after you have expressed it to us.

If we base the processing of your personal data on the balance of interests, you can object to the processing. This is the case, in particular, if the processing is not necessary to fulfill a contract with you, which we will explain in the description of the functions. In the event of your justified objection, we will examine the situation and either stop or adjust the data processing or explain to you our compelling legitimate reasons for continuing the processing. Of course, you can object to the processing of your personal data for advertising purposes at any time. You can inform us of your objection to advertising using the following contact details: support@ahoiii.com

8. Recipients of data and data transfer to third countries

a) Recipients of data

The personal data we collect from you as part of the app will only be transferred to contract processors involved in data processing on the basis of a valid contract agreement.

b) Transfer of data to third countries

The personal data we collect from you as part of the app will generally not be transferred to third countries outside the European Economic Area.

However, when using the following applications, data may be transferred to third countries:

– Mailchimp (newsletter) (where applicable)

– Unity 3D (error diagnosis, anonymized analytics data for apps)

– AppsFlyer

– Revenue Cat

– Google Firebase (analytics data for websites)

– Google Analytics

– Google Cloud Storage

The specific details on data transfer can be found in this privacy policy at the respective points for each function.

9. Access rights of our app

To provide our service via the app, we require the following access rights, which allow us to access certain functions of your device:

Internet connection

Audio playback

Push notifications (where applicable)

Android devices have the default setting that push notifications are automatically enabled. This default setting can be changed during the registration process and

You can revoke your consent at any time in the app’s profile under “Settings.” Apple devices have the default setting that push notifications are automatically deactivated. If you would like to receive push notifications, please activate this function in your profile under “Settings.”

Vibrate (for push notifications) if applicable

Your personal data is processed on the basis of Art. 6 (1) (b) GDPR to fulfill the contract for using our app. Furthermore, the processing is based on our legitimate interests pursuant to Art. 6 (1) (f) GDPR. Our interests are legitimate within the meaning of the aforementioned provision and follow from the purposes for data processing listed above.

10. Advertising

We only advertise our own products in our products. In our apps, your child is protected by a security lock (parental lock) for these links.

11. Cookies

We use cookies on our website and our mobile applications. These are small files that your browser automatically creates and stores on your device (laptop, tablet, smartphone, etc.) when you visit our website or use our mobile applications. Cookies do not cause any damage to your device and do not contain viruses, Trojans, or other malware. Information that is related to the specific device used is stored in the cookie. However, this does not mean that we thereby directly learn your identity. The use of cookies serves, on the one hand, to make using our services more pleasant for you. For example, we use so-called session cookies to recognize that you have visited individual pages of our website or have already used our mobile applications. These are automatically deleted after you leave our website. In addition, to optimize user-friendliness, we also use temporary cookies that are stored on your device for a specific period of time. If you visit our website or use our mobile applications again to use our services, it will automatically recognize that you have already visited us and which entries and settings you have made so that you do not have to enter them again. We also use cookies to statistically record the use of our website or mobile applications and to evaluate them for the purpose of optimizing our offering for you. These cookies enable us to automatically recognize that you have already visited us when you visit our website or mobile applications again. These cookies are automatically deleted after a defined period of time. The data processed by cookies is necessary for the aforementioned purposes to protect our legitimate interests and those of third parties in accordance with Article 6 (1) (f) GDPR. Most browsers automatically accept cookies. However, you can configure your browser so that no cookies are stored on your computer or so that a warning always appears before new cookies are created. However, completely disabling cookies may prevent you from using all the features of our website or mobile applications.

12. Google Cloud Storage

Google Cloud Storage is a cloud-based storage service that we use to securely store and retrieve files and data in the cloud. The service is part of the Google Cloud Platform and offers secure storage for all types of data. We do not store any personal data here, only data necessary for the app to function.

13. Analysis Tools/Tracking Tools

The tracking measures listed below and used by us are carried out on the basis of Article 6 (1) (f) GDPR. With the tracking measures used, we want to ensure a needs-based design and the continuous optimization of our website or mobile applications.

We also use tracking measures to statistically record the use of our website or mobile applications and to evaluate it for the purpose of optimizing our offering for you. These interests are considered legitimate within the meaning of the aforementioned provision. The respective data processing purposes and data categories can be found in the corresponding tracking tools.

14. Google Analytics

Google Analytics is a free web analysis service from Google that allows us to collect information about visitors to our website or application. The tool provides insights into website or app performance, user usage, and the effectiveness of marketing activities. Google Analytics collects anonymized data by default.

User data is collected by shortening users’ IP addresses to prevent user identification.

Google Analytics collects the following data with which we work:

Behavioral data: Google Analytics collects information about user behavior on the website or app, such as the number of page views, length of stay, bounce rate, devices and operating systems used, and actions performed on the website or app.

Google Analytics uses cookies and similar technologies to collect user data. The data collected is anonymized by default by shortening users’ IP addresses to prevent user identification.

You can object to the collection and use of your IP address by Google Analytics at any time with future effect. You can do so by installing a browser plug-in provided by Google. The plug-in and further information can be found on the Google website at http://tools.google.com/dlpage/gaoptout?hl=de.

The privacy policy for this service can be found here:

https://support.google.com/analytics/answer/6004245?hl=de

15. RevenueCat

RevenueCat is a platform that allows us to integrate in-app subscriptions and other revenue streams into our mobile apps. The platform provides a range of tools and services that help us with subscription management, pricing, and analytics. The data collected is used to improve the platform and tools, and to provide us with insights into user interaction with our apps and subscriptions.

RevenueCat collects various data to analyze and improve the use of the platform. This includes, for example:

Usage Data: RevenueCat collects information about the use of the platform, including the number of integrations, the number of users, and the revenue generated through the platform.

Device Data: RevenueCat also collects data about the devices on which the apps are run, including the device platform, operating system, and hardware configuration.

User Data: RevenueCat may also collect information about app users, including their email addresses and payment information, if necessary for subscription management.

Subscription Data: If in-app subscriptions are used in the apps, RevenueCat may collect data about the subscriptions, including subscription types, prices, subscription terms, and the number of subscribers.

Analytics Data: RevenueCat may also provide data analysis tools to give developers insights into user interaction with their apps and subscriptions.

RevenueCat adheres to applicable data protection laws and has taken appropriate measures to ensure data security.

The privacy policies for this service can be found here:

https://www.revenuecat.com/privacy/

16. Unity

Unity3D is a development platform for creating 2D and 3D games, simulations, and other interactive applications. The platform provides us as developers with a comprehensive collection of tools and resources to create games and applications quickly and effectively.

Unity3D collects various anonymized data to analyze and improve the use of the platform.

This includes, for example:

Usage Data: Unity3D collects information about the use of the platform, including the type of applications created, the features and tools used, and the number of users.

Device Data: Unity3D also collects data about the devices on which the applications run, including the device platform, operating system, and hardware configuration.

Usage Behavior: Unity3D may also collect information about how users interact with the applications it creates, including behavior patterns and frequency of use.

Error Messages: If errors occur in the applications, Unity3D may collect data to identify and resolve the cause of the error.

Analytics Data: Unity3D may also provide data analysis tools to provide developers with insights into user interaction with the applications.

The privacy policy for this service can be found here:

https://unity3d.com/legal/privacy-policy

17. AppsFlyer

AppsFlyer is a mobile attribution and marketing analytics platform that enables us, as app developers and marketers, to track and optimize the performance of our mobile marketing campaigns.

The platform enables the measurement of install sources, in-app events, and engagement data for mobile apps across various platforms, including iOS and Android. This helps us measure and optimize the success of our campaigns by gaining insights into user interaction with our apps and ads.

AppsFlyer collects anonymized data to enable mobile attribution and marketing analytics features.

This includes:

Installation data: AppsFlyer collects data about users’ app installations to determine the origin of the install and the campaign that contributed to the install.

In-app event data: The platform also collects data about user activity within the app, including the number of views, purchases, and other in-app actions of interest to developers and marketers.

User data: AppsFlyer collects data about users, including device information, IP addresses, and other demographic data.

Campaign data: The platform also collects data about marketing campaigns, including the ad platform, target audience, and campaign time period.

Analytics data: AppsFlyer also provides data analysis tools to provide developers and marketers with insights into the performance of their mobile marketing campaigns and app performance.

The privacy policies for this service can be found here:

https://www.appsflyer.com/de/trust/privacy/

18. Google Firebase

Google Firebase is a mobile and web development platform that provides us, as developers, with a range of tools and services to build and operate custom applications.

Firebase includes a variety of tools to help us build, operate, and improve mobile and web apps. Some of the key features include authentication, cloud storage, remote configuration, performance monitoring, and analytics.

Firebase collects data from users to provide these features. The type of data collected depends on the features used. Some of the data collected by Firebase includes:

User Data: Firebase collects basic user data such as device information, operating system versions, and geographic location information.

Usage Information: Firebase collects application usage information such as session duration, screen views, in-app purchases, and other interactions users have with the application.

Firebase can collect both anonymized and personalized data. This depends on the type of data collected by the application. Firebase allows us, as developers, to create custom events and parameters to capture more detailed information, such as custom events and custom user attributes.

The privacy policies for this service can be found here:

https://firebase.google.com/support/privacy?hl=de